An H-2B caregiver visa case lives or dies on the medical evidence. This case study shows how a four-part Notice of Deficiency in an H-2B caregiver visa case turned on one question: how many caregivers does the patient actually need?
Every client name, location, medical detail and identifying fact in this case study has been changed. The legal issues and the strategy are real.
Key takeaways
- In H-2B caregiver cases, the Department of Labor reads the number of workers requested against the medical evidence. If your physician says the patient needs two caregivers and the application asks for one, the record argues against itself.
- A request for 44 hours a week of help for a person who needs 24-hour care will draw the question: who covers the other hours? The answer is a coverage grid, built from reality and confirmed by the physician.
- Self-directed (consumer-directed) care adds an employer-of-record question. Who has authority to hire, supervise and pay? It must be documented, not assumed.
- Review the record the way DOL sees it. Upload limits can silently cut off an attachment, and a physician letter that reads like a template is weaker than a short one in the doctor’s own words.
At a glance
- The employer (name changed): Ms. Rowan, an adult with a serious, progressive medical condition, who directs her own care with the help of an authorized representative
- The role: Home Health Aide (SOC 31-1121), H-2B, one-time occurrence
- The season: October 1, 2026 start; filed in July 2026
- The problem: A four-part Notice of Deficiency: temporary need, number of workers, state workforce agency (SWA) registration items, and conflicting end dates
- The strategy: Conform the application to the medical evidence, from one worker to two, and build the response around an hour-by-hour coverage grid
The situation
Ms. Rowan’s care had been provided for years through an outside arrangement that was coming to an end. Her physician expected her care needs to shift within roughly two years, when she would likely need a residential setting. The family’s goal was continuity: trained, consistent caregivers in her home for that defined period.
That is a classic caregiver one-time occurrence. The care need is serious and ongoing. The need for these workers, in this home has a medically defined end.
The challenge: an H-2B caregiver visa NOD
The Certifying Officer issued four deficiencies. Two were technical:
- State registration. The SWA could not verify the employer’s federal and state employer numbers, and a state-specific job-order form was missing. The job order sat in “pending employer verification.”
- End dates. The ETA-9142B, the job order and the Statement of Need each showed a different end date.
Two went to the heart of the case:
- Temporary need. The officer asked who would provide care during the hours not covered by the requested position, and what had happened in the past.
- Number of workers. The application asked for one aide. The physician’s own letter said the patient’s needs exceeded what one caregiver could provide and that two were required.
Before answering, we reviewed the full record exactly as DOL sees it in FLAG, rather than our own working files. That is where upload problems, such as an attachment truncated by a character limit, actually show up. It is also where any statement that reads as lawyer-written rather than physician-written stands out.
Our strategy
In an H-2B caregiver visa case, every form has to agree with the physician.
1. Make the application match the medicine. We recommended amending the request from one aide to two, to agree with the physician’s letter. No job order had yet been posted, so no recruitment had to be redone. We did not plead the number “in the alternative” (two, or one if DOL prefers). An employer must certify the true number of workers it needs, and hedging answers that question badly.
2. Do the coverage math openly. Two aides at 44 hours each do not cover a 24-hour, two-person need. Full coverage would take many more workers. So the response could not pretend the H-2B positions were the whole answer. We recommended a coverage grid showing offset shifts with a daily overlap for two-person tasks such as transfers and bathing. The grid also assigns the remaining hours, including overnights, to named family members and existing supports. The physician then confirms that the grid meets the patient’s needs.
3. Document the employer of record. In self-directed care, the person receiving care is legally the employer, often acting through a representative. We asked for the guardianship or representative-authority document, the funding source and plan of care, and evidence of ability to pay. Those answer the right-to-control and bona fides questions before DOL asks them.
4. Fix the technical record completely. The response plan locks one end date tied to the physician’s projection. It completes the state employer registration and job-order form, and replaces the physician letter with a clean version on letterhead. It also consolidates contact information so applications go to someone who can screen them.
5. Disclose the history. How care was provided before is material to a one-time-occurrence claim. We recommended disclosing the prior arrangement plainly, with staffing figures. Here those figures also corroborated that two caregivers had been needed all along.
What this means for families seeking an H-2B caregiver visa
In caregiver cases, the medical letter is the case. It must say how many caregivers are needed, for what hours, and until when, and every DOL form has to match it exactly. A vague prognosis invites denial, and so does a letter that contradicts the application. The single most common avoidable problem we see is a family asking for less help than the doctor says is needed, hoping a smaller request looks more reasonable. It looks inconsistent instead.
See our discussion of the Helping Hands II decision, the leading BALCA case on caregiver one-time-occurrence need. You can also learn about H-2B for family employers.
Official sources: the H-2B rules on temporary need and number of workers at 20 CFR Part 655, Subpart A, DOL’s H-2B program page, and the one-time occurrence definition in 8 CFR 214.2(h)(6).
Frequently asked questions
Can a family use H-2B to hire a caregiver for an aging or disabled relative?
Yes, if the need is temporary under the regulations. This is usually a one-time occurrence with a medically supported end date, such as an expected transition to a care facility. The family, or the person receiving care, must be the employer and must pay at least the prevailing wage.
If someone needs 24-hour care, how many H-2B caregivers should we request?
As many as the medical evidence supports and the family can actually employ. Then document who covers every remaining hour. DOL will compare the hours requested with the care need described. A coverage grid confirmed by the physician is the clearest way to show the numbers add up.
Is a permanent illness a barrier to proving temporary need?
Not by itself. The condition may be permanent while the need for these particular workers in this home is not. The case must identify a concrete, physician-supported point at which the need ends, and the period requested should match that evidence.
Planning caregiver help for someone you love? Contact Frontera Labor. Caregiver cases for private households are a core part of our practice.
Attorney advertising. This case study describes a single matter with identifying details changed. Prior results do not guarantee a similar outcome. This article is general information, not legal advice for your situation.


